Privacy policy

At Stella, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

By using our website and making a purchase, you agree to the terms outlined in this Privacy Policy. Please review this document carefully to understand how we handle your information.

1. Information We Collect

We collect personal information when you interact with our website, make a purchase, or contact customer support. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, and payment details (credit/debit card, PayPal, etc.).
  • Transaction Data: Order details, purchase history, and shipping information.
  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior (collected through cookies and tracking technologies).
  • Communication Data: Messages, feedback, and reviews submitted to our customer service team.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Processing: To fulfill purchases, send confirmations, and provide customer support.
  • Website & Service Improvement: To analyze user behavior and enhance our offerings.
  • Communication: To send order updates, promotions, and marketing communications (opt-out available).
  • Personalization: To tailor content, recommendations, and special offers based on your preferences.
  • Legal Compliance: To meet regulatory obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We take security seriously and implement measures to protect your personal data:

  • Encryption: Secure Socket Layer (SSL) technology encrypts sensitive payment details.
  • Access Control: Only authorized personnel handle your data, following strict security protocols.
  • Data Retention: We retain personal data only as long as necessary to fulfill its intended purpose.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and display targeted advertisements.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality (e.g., login sessions, shopping cart).
  • Performance Cookies: Help us understand visitor behavior and optimize the site.
  • Targeting/Advertising Cookies: Display relevant ads based on your browsing activity.

You can adjust your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

  • Service Providers: Trusted third parties (e.g., payment processors, shipping carriers) assisting in order fulfillment and business operations.
  • Legal Compliance: When required by law or necessary to enforce our Terms & Conditions.
  • Business Transfers: If Stella undergoes a merger, acquisition, or sale, personal data may be transferred with appropriate notice.

6. Your Data Protection Rights

You have rights regarding your personal data, including:

  • Access: Request details of the personal information we hold about you.
  • Correction: Request updates to inaccurate or incomplete data.
  • Deletion: Request the removal of personal data, subject to legal limitations.
  • Objection to Processing: Opt out of marketing communications or data processing activities.
  • Data Portability: Request a structured, machine-readable copy of your data.
  • Withdraw Consent: Revoke consent for data processing at any time.

To exercise these rights, contact us at districtstella@gmail.com. We will respond in accordance with applicable laws.

7. International Data Transfers

If you access our website from outside the United States, your personal data may be processed and stored in countries where our servers or service providers are located. By using our services, you consent to such transfers.

8. Third-Party Links

Our website may contain links to external sites. Stella is not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data protection rights, please contact us:

📧 Email: districtstella@gmail.com

By using Stella, you acknowledge that you have read, understood, and agree to this Privacy Policy.